London Business News

Spa Etiquette Guide: Essential Tips for London and UK Luxury Spas

Experiencing a luxury spa in the UK and London offers unparalleled relaxation and rejuvenation in different settings, be it in a luxury hotel or country club.

With London having the highest concentration of wellness spas in the UK, offering everything from boutique day spas to high-end hotel wellness centres, the city contributes significantly to the UK’s spa market, which reached £7.9 billion in revenue in 2024–25.

As the number of spas increases, so does the need to ensure that hygiene and health requirements are met for the most positive spa experience.

Spa visitors may miss, forget or simply ignore the guidance provided in spas and consequently not follow it, which may lead to hygiene and health concerns, impacting the spa visit for everyone negatively.

So, we’ve put together this hands-on guide to spa etiquette covering hygiene, behaviour, clothing, and health considerations for anyone intending to visit a spa – PLEASE follow these suggestions when visiting a spa, as everyone will thank you for it. And act as a role model so that future generations follow suit.

Spa Etiquette Hygiene Essentials

When you enter a spa, you usually go through the changing rooms where you find showers and toilets. There’s a good reason for that – it’s to ensure you’re clean before entering!

spa-etiquette-hygiene-essentials-in-london

Spa Behaviour Considerations

A spa is understood to be a calm and intimate sanctuary where people rejuvenate. Loud conversations, phone noises, video recordings and other noisy or disruptive activities should be avoided, and most spas will not allow photography and filming.

Appropriate Clothing in Spas

Left = correct swimwear, right = incorrect swimwear

As spa users tend to swim, it’s advisable not to wear normal clothing that’s not suitable for water activities. Some spa users may want to cover their bodies, which is acceptable if they use suitable full-body swimsuits, for example.

Spa Health Considerations

Wellness Tips for Enhanced Spa Experiences

Spa Etiquette Dos & Don’ts

Evolution of Spa Health & Safety Regulations in the UK

1974:

The Health and Safety at Work Act laid the foundation for workplace safety, including spas. It mandates employers to protect staff and visitors from health risks.

1999:

The Management of Health and Safety at Work Regulations introduced formal risk assessments and procedures for imminent danger.

2002:

The Control of Substances Hazardous to Health (COSHH) regulations addressed chemical and biological risks—critical for spa environments using disinfectants and treatments.

2006:

The HSE and Health Protection Agency published Management of Spa Pools: Controlling the Risks of Infection, highlighting risks like Legionella and Pseudomonas.

2017:

The updated HSG282 guidance focused on controlling Legionella and other infectious agents in spa-pool systems. It emphasized water quality testing, maintenance, and design standards.

Current Hygiene & Safety Standards for UK Spas (2025)

Daily cleaning protocols:

Pools, saunas, and treatment rooms must be disinfected regularly. Steam rooms require air refresh rates of 6x/hour; saunas 7–10x/hour.

Tool sterilisation:

Use of autoclaves, alcohol wipes, and high-temp laundering for towels and porous items.

Water testing:

Regular microbiological testing for Legionella, E. coli, and Pseudomonas is required. Spa pools must meet strict water clarity and pH standards.

PPE requirements:

Staff must use nitrile gloves, face masks, and aprons during treatments and cleaning.

Waste disposal:

Clinical waste (e.g. from treatments) must be disposed of in yellow bags and sharps bins.

Recent Updates & Trends

Mental health inclusion:

As of 2025, HSE guidance encourages spas to include mental well-being in risk assessments—especially for staff in high-pressure roles.

Climate-related safety:

New best practices suggest assessing risks from heat exposure and air quality, especially in hydrothermal areas.

Digital compliance tools:

Spa operators are adopting software for real-time hygiene tracking and automated reporting.

Scotland’s regulatory shift:

A public consultation in 2024 may lead to stricter licensing for non-surgical treatments, potentially influencing UK-wide standards.

Author Profile

Manuela WillboldOnline Media & PR Strategist
As a London-based Chief Marketing Officer at the digital marketing agency ClickDo Ltd I blog regularly about London, lifestyle, technology, business and many more topics.
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